Increase organizational and career excellence for business owners. Excellence equals a stable organization which results in: increased profits, streamlined work processes and procedures, good morale among employees and opportunity to do more. Teamwork.
Company Profile
Teri Reed has a proven track record of working directly with business owners and their employees acting as a consultant, advisor or coach to immediately bring improvement to their organization then to impact long term continuous improvement. She uses her knowledge and experience in organization development, group dynamics and leadership to help assess, plan, then implement solutions to impact positive change.
She has worked extensively with many types of businesses and has assisted with start-ups, expansions, mergers, healthy but wanting to be stronger business assessment and sometimes closures.
In addition Reed has over 23 years of experience working with multiple types of businesses and organizations including: yacht brokers, higher education Universities, record labels, mortgage banks, artist managers, clothing designers, video publishers, property managers, restaurants, tile and gift manufacturing, hair salons. Each of these types of organizations requires a different approach and Reed has shown that she can step in to provide useful advice and help to implement recommended changes. Her work in building teams and in helping to improve leadership has been demonstrated repeatedly.
She also has experience with the federal government in Washington, DC as well as in Regional and District offices while working early in her career with the White House during the Carter Administration then for nearly four years with the US Small Business Administration in the Region X, Seattle office.
Client Comments
“Within a few short months we moved, automated our telemarketing department, changed our accounting software and launched a second product.Reed’s experienced leadership saved us significant money and allowed us to meet impossible deadlines.Plus, she inspired my staff to do the impossible and have fun doing it.I consider her nothing short of a business alchemist.”Ellen Lockert, President, Lockert-Jackson and Associates
“Reed truly helped me accomplish my objectives.The growth of my company had begun to become overwhelming.It was at this crucial make it or break it point that Reed helped create a new blueprint for my operations.Results included a more efficient and productive staff, more time to focus on company growth and goalsand a renewed sense of enjoyment in what I was doing.”Susan Silver, owner, Silver Management
“Teri provided the support I needed at crucial times during the growth of my company.With her excellent coaching skills she was able to guide me through a process that would have been intimidating without the structure she provided.We worked together to implement changes that empowered me, my company and my employees”Poppy Barach, President, Akimbo, Inc
... "I believe Ms. Reed to be a visionary who has brought to the Electrical Engineering Department, creative concepts and ideas that are necessary in the present and will direct the department in the future." Tamra Croswhite, Facilities Manager, Electrical Engineering Department, University of Washington
"As long as I have known Teri Reed, she has demonstrated her lifelong mission to explore, create and improve organizational structures. She worked endlessly to increase efficiencies at all levels and enhance the work environment as well, while in the Electrical Engineering Department, College of Engineering. Ms. Reed is a high energy individual who loves to turn challenges into successes." Debbie Flores, Human Resources Administrator, College of Engineering, University of Washington
To assist business owners and key people in the organization to increase levels of excellence through focus on leadership, strategic development and infrastructure management. The result is a more effective work flow and a bigger bottom line.
Experience
Demonstrated knowledge and experience in organization development concepts, group dynamics, leadership, human resources, financial management, strategic development, marketing, computing, and facilities, combined with an understanding of the nuances of business start up, expansion, downsizing, turnaround and maintenance processes. Extensive experience with issue, problem, project or overall organization assessment.Ability to quickly and over time, step into scene and provide direct assistance with both “calming down” as well as resolving “situations”. Recent Client Examples
Consultant and Special Projects
Current , Multiple Business Clients, work on confidential level. Includes assisting owner through transition of purchase and merger of two companies including coaching and consultation services. Includes assisting two owners/partners with an expansion of their company.
Consultant/Administrator
Three Years, University of Washington, Electrical EngineeringDepartment, College of Engineering, Seattle, WA Responsible for Department Management, including computing, engineering services, facilities and human resources as well as direct collaboration with Chair and faculty/staff leadership on strategic development of department during period of exponential growth in research award funding ($5M to $20+M in 3 years)
Direct work with Chair and key leaders to solve major issues, including review of finances, operations and procedures. Design, implementation of successful plan to meet new goals Included follow-up with implementing departmental re-organization.Focus on strategic development, infrastructure improvement and human resource issues.
Direct impact on resolving existing employee grievances by introducing multiple strategic steps to improve morale, teamwork and leadership.
Facilitate development of departmental data base to increase speed of access, accuracy to information and to streamline work and data/information flow. Collaborate with the College and University to tie to existing data bases via import/export portals.
“…Please join me in thanking Teri for her outstanding efforts. She has played a pivotal role in the restructuring and reorganization of department operations,human resources and procedures that have occurred during the past few years--first as an outside consultant, and then as the department administrator. Her contributions have been an important component of our recent departmental successes.”Howard Chizeck, (former) Department Chair, January, 2003
Organization Development Consultant and Training Specialist
One Year, University of Washington, Training & Development Department, Seattle, Washington
Multiple clients in central administration and academic departments with focus on leadership, infrastructure and strategic issues.
Troubleshooting work to successfully resolve obstacles in completing major software program project to fully automate central administrative unit.
Lead in review of UW staff member work related education program, revision, presentation. University wide Strategic Leadership Program is still in place.
Facilitation of annual faculty and staff retreats
Issue assessment, recommendations and assistance with implementing solutions in administrative as well as academic departments.
Additional Client Examples, Seattle , Washington
1986 to 1999
Primary responsibility for Information Systems strategic development on behalf of mortgage bank that grew from 15 – 180 employees in 3 states and 5 locations, including: hiring, supervising technical team; design and maintenance of network, desktops and servers; and selection and negotiation for software use by firm.
Responsible for expansion consultation for national video design and publishing company that grew from 7 to 35 employees and successfully positioned to sell, including assessment, planning, implementation of software for accounting, data base management and communications as well as extensive HR work with employees and owners.
“Within a few short months we moved, automated our telemarketing department, changed our accounting software and launched a second product.Reed’s experienced leadership saved us significant money and allowed us to meet impossible deadlines.Plus, she inspired my staff to do the impossible and have fun doing it.I consider her nothing short of a business alchemist.”Ellen Lockert, President, Lockert-Jackson and Associates
Consultation artist (music) management firm with acts (30 million+ record sales).Direct facilitation of human resources, facilities and strategic development issues.Follow up assistance to implement and coach staff to accomplish work tasks.
“Reed truly helped me accomplish my objectives.The growth of my company had begun to become overwhelming.It was at this crucial make it or break it point that Reed helped create a new blueprint for my operations.Results included a more efficient and productive staff, more time to focus on company growth and goalsand a renewed sense of enjoyment in what I was doing.”Susan Silver, owner, Silver Management
Lead on behalf of family to re-start, position then sell restaurant/lounge operation located in buildings held by family.Revenue from $0 to nearly $1M in 1st year.Responsible for business processes including staffing, menu planning, food/supply purchasing/inventory, marketing and promotion.Negotiated all vendor contracts and aspects of sale.
Appointed by King County Superior Court to serve as Special Master (CEO) for Record Label firm in trouble due to owner’s mental health issues.During period of 1 year, conducted business assessment, created plan, gained approval to repair then close company.Process involved work with staff, artists, vendors and lawyers to minimize liability and exposure for client.Negotiated settlements with various parties involved.Reported all activity conducted on behalf of owner, directly to the court.
Worked directly with owner of Clothing design, manufacturing, sales and distribution firm.Conducted business assessment, designed business, staffing plan, employee handbook and job descriptions.Assisted with redesign of accounting procedures, computer system and key business processes.
“Teri provided the support I needed at crucial times during the growth of my company.With her excellent coaching skills she was able to guide me through a process that would have been intimidating without the structure she provided.We worked together to implement changes that empowered me, my company and my employees”Poppy Barach, President, Akimbo, Inc.
Management Analyst & Regional Women’s Business Ownership Coordinator
5/83 to 8/86, USSmall Business Administration, Seattle , Washington
Direct involvement as national facilitator in successful re-organization of an SBA division, including Central office, 57 district and 10 regional offices.Special Achievement Award by SBA Administrator, Washington , D.C.for project accomplishments.
Coordination of economic development research nationwide on state policies and programs relating to small business.Published nationally recognized report on study.
Conducted research and analysis in public affairs, development and legislative activity.
Worked with Small Business Development Centers throughout region
Introduced multiple successful programs as WBO Coordinator for 4 state area, including increased access to financial and other business resources
Special Assistant
1981 to 1983MonroeCountyBoard of Commissioners, Bloomington , IN
Assigned Lead on top priority projects including assistance with design, purchase, installation and training for county wide computer system, landfill contract development, hazardous waste disposal analysis, design of County wide hiring procedures.Key project involved lead on reorganization of the County Highway Department.
Management Analyst
1980, The White House, Washington, D C
Reported to Director of Organization Development.Trouble shooter on management of projects, interdepartmental coordination and organization development issues.Most work classified.
Education
George Washington University , Washington, DC
Master’s Degree in Public Administration (MPA)
Degree Major – Organization Development
University of Puget Sound, Tacoma , Washington
Bachelor of Arts, Cum Laude
Degree Major – Public Administration
Special projects for VP Education, Varsity Fast-pitch
Green RiverCommunity College, Auburn , Washington
Associate of Arts
Student Body President, Varsity Volleyball
Counseling Department award
Interests
Lifelong interest and study of leadership and group dynamics for the purpose of improving effectiveness and impacting growth in both the people and organization.
Long term involvement in education related to the music and entertainment industry.
Anything related to being outside, preferably near or on water.